Arva Platform

Submit a manual review

To submit a manual review for a case, you must have run the case at least once. You will need the created customer ID.

You can submit a manual review by sending a POST request to the following endpoint:

https://platform.arva-ai.com/api/v0/customer/update

In the request body, you must provide the customer ID, verdict, reason, and if the verdict is REQUEST_INFORMATION, the RFI message.

curl -X POST https://platform.arva-ai.com/api/v0/customer/update \
-H "Content-Type: application/json" \
-d '{
  "customerId": "<CUSTOMER_ID>",
  "verdict": "<VERDICT>",
  "reason": "<REASON>",
  "rfi": "<RFI>" # if verdict is "REQUEST INFORMATION"
}'

npm i @arva-ai/sdk

const { Arva } = require('@arva-ai/sdk')

const client = new Arva({
  apiKey: '<YOUR_API_KEY>'
})

client.customers.review({
    id: '<CUSTOMER_ID>',
    verdict: '<VERDICT>',
    reason: '<REASON>',
    rfi: '<RFI>' // if verdict is "REQUEST INFORMATION"
})

import requests

data = {
  "customerId": "<CUSTOMER_ID>",
  "verdict": "<VERDICT>",
  "reason": "<REASON>",
  "rfi": "<RFI>" # if verdict is "REQUEST INFORMATION"
}

res = requests.post(
  "https://platform.arva-ai.com/api/v0/customer/update",
  json=data,
  headers={"Content-Type": "application/json"}
)

pip install arva-sdk

from arva import Arva

client = Arva(
  api_key='<YOUR_API_KEY>'
)

client.customers.review(
    id='<CUSTOMER_ID>',
    verdict='<VERDICT>',
    reason='<REASON>',
    rfi='<RFI>' # if verdict is "REQUEST INFORMATION"
)

If the request is successful you will receive a 200 OK response.